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Support FAQ

I Need Help with GIS, Who Do I Contact?

 
Please contact the GIO Office at service.desk@maryland.gov and your request will be routed to the GIO Office.

For questions regarding GIS and a specific state agency or region of Maryland, please visi​t the GIO Organizational Chart page and contact the corresponding GIO Staff member.
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How Do I Add MD iMAP Services to ArcGIS Desktop?

 
For instructions on connecting to MD iMAP services in either ArcMap or ArcCatalog, go to the Training Documents page and click on "How to Add Map Services to ArcGIS Desktop".
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How Can I Receive News and Alerts for MD iMAP?

 
There are multiple options:
  1. Follow us on Twitter @MDiMAP
  2. Go to the MD iMAP Portal Homepage and find News/Alerts on the right side of the page
  3. Complete the MD iMAP News & Alerts Sign Up Form to be added to the MD iMAP Email List.
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How Do I Download MD iMAP Services Data Through ArcGIS Desktop?

 
For instructions on downloading data, via WFS-enabled services, from MD iMAP services in either ArcMap or ArcCatalog, go to the Training Documents page and click on "How to Add WFS Services to ArcGIS Desktop" under the ArcGIS Desktop section.
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Where Can I Find More Information About GIS?

 
Esri provides a wide range of resources for the casual user, professional, server administrator and developer. Free and low cost training from Esri is also available. Additional technical support can be found via the Esri Forums.

Join the Maryland State Geographic Information Committee (MSGIC) and encounter how over 1,000 of your colleagues are putting GIS into action.
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