The GIS Software Master Contract provides for purchasing from five different master contractors across three functional areas*. The master contractors and functional areas are listed below. Continue to the bottom of the page to discover a matrix with the functional areas each master contractor is approved to participate in and links to each master contractor's product list.
Functional Area I - Desktop/Server Software
Under functional area I, the master contractor shall furnish GIS software for any of:
- Desktops
- Servers
- Standalone desktops software products
- Server-based software to be used in concurrent user or license managed environment
- Extensions, add-ons or other modules that may be integrated with either desktop or server products
Functional Area II - Mobile Software
Under functional area II, the master contractor shall furnish GIS software that supports mobile GIS solutions, including but not limited to the following generic capabilities:
- Mobile devices (tablets, smart phones)
- Handheld survey devices
- Ability to operate in both connected and disconnected environments
- Supports customer developed and COTS applications
- Capable of supporting multiple mobile operating systems (iOS, Android, Windows, other)
- Extensions or add-ons offered
Functional Area III - Manufacturer's Software Maintenance and Support
Manufacturer's software maintenance and support may be purchased at any time in conjunction with or separately from functional areas I and II. Master contractors authorized by the manufacturer of the GIS software may only provide manufacturer's software maintenance and support. Manufacturer's software maintenance and support shall include, but is not limited to:
- Annual (or other frequency) maintenance of all software products offered
- Updates and fixes at no cost during the maintenance period
- Any no-cost technical or customer support through limited authorized State callers
- Electronic media and consulting services, upgrades and enhancements for technology advancements, improved functionality, and compatibility with new industry standards
- Direct access to experienced consultants of the software
- Flexible service options including telephone or email support
- Timely problem resolution of reported discrepancies
- Remote technical support
- Online self-help functions
*The GIS Software Master Contract does not include "Cloud" or Software as a Service (SaaS) products, technical consulting services or training.
The following matrix indicates which master contractors can participate in a specific functional area. Click on the master contractor's name to view a list of each master contractor's available products.
Please contact the GIO Office at service.desk@maryland.gov for more information.